IT Generalist – Position Overview

Ferguson Construction is a self-performing, design-build General Contractor that has been in business for over 100 years. Ferguson specializes in heavy industrial and commercial work including university and medical projects.

Ferguson Construction is looking for an energetic and self-motivated IT Generalist to support the IT Administrator, employees and new hires. Much of what we’re hiring someone to do is like help desk support, although it is not a help desk position. This position will support employees as needed at their workstations and in regional offices. This is a very hands on position, and is not a sit and answer phone calls all day type of role. The position is based on-site in Sidney, Ohio. Some travel will be required to regional offices located in Dayton and Columbus, Ohio and east of Indianapolis, Indiana.

You will be expected to provide front-line support and triage issues. You will coordinate issue resolution across various aspects of the IT environment. Your scope will cover PC, PC applications, printer, and network connectivity.

Essential Duties

Set up new devices for new hires and assist new hires with initial start-up Answer employee questions as needed that come into the department via phone & in person Provide technical support to in-house users as first-level technical support staff Deploy and manage company cell phones Assist IT Administrator with special projects as needed Collect used equipment from employees who terminate from the company Travel to regional offices regularly to provide on-site support as needed Manage inventory of laptops, tablets, cell phones, peripheral items

Qualifications

Microsoft 365 experience is a plus Experience with Sage 300, especially writing crystal reports, is also a plus Prior experience providing customer service support to employees Associates IT degree preferred, but not required Help Desk certification is a plus Minimum 2 years experience in similar role

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Sidney, OH: Reliably commute or plan to relocate before starting work (Required)

Experience:

  • Network administration: 2 years (Required)

Work Location: One location

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Self-IdentificationPLEASE READ THE FOLLOWING CAREFULLY BEFORE COMPLETING THIS FORM Ferguson will not refuse to hire any individual, or otherwise to discriminate against any individual with respect to that individuals terms and conditions of employment, because of such individuals protected characteristics. Ferguson is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, the company invites applicants and employees to voluntarily self-identify their gender, race/ethnicity and veteran status. Submission of this information will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
Application WaiverAPPLICATION FORM WAIVER In exchange for the consideration of my job application by Ferguson Construction Company (hereinafter called “the Company”), I agree that: Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position, and regardless of the contents of employee handbooks, personnel manuals, benefit plans, policy statements, and the like as they may exit from time to time, or other Company practices, shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of Ferguson Construction Company, or otherwise to change in any respect the employment-at-will relationship between it and the undersigned, and that relationship cannot be altered except by a written instrument signed by the President / General Manager of the Company. Both the undersigned and Ferguson Construction Company may end the employment relationship at any time, without specified notice or reason. If employed, I understand that the Company may unilaterally change or revise its benefits, policies and procedures and such changes may include reduction in benefits. I authorize the investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without previous notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others, and herby release the Company from any liability as a result of such contact. I agree that the Company or any of its subsidiaries shall not be liable in any respect if my employment is terminated because of falsity of statements, answers or omissions made by me on this application. I understand that (1) the Company has a drug and alcohol policy that provides for pre-employment testing as well as testing after employment; (2) consent to and compliance with such policy is a condition of my employment; and (3) continued employment is based upon successful passing of testing under such policy. I further understand that continued employment may be based on the successful passing of a job-related physical exam, laboratory test or psychological exam, criminal comprehensive screening, and Motor Vehicle Report. I agree to sign an authorization to release such information necessary for such an investigation to be conducted.

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